Privacy policy
Information on the processing of personal data pursuant to Art. 13 GDPR and LOPDGDD.
Placeholder: Structural template – not legal advice. This text must be legally reviewed by a qualified professional before publication and adapted to the business, the country (Spain: LSSI-CE, GDPR/LOPDGDD) and the services actually used.
Last updated: 2026
1. Controller
Frank C. Frankenheim IT Consulting, Frank C. Frankenheim
Calle Muntaner 50, 08011 Barcelona, Spain
Email: info@frankenheim.es · Phone: +34933037753
2. Hosting and server log files
The website is hosted by STRATO GmbH, Berlin. When it is accessed, technically necessary data (e.g. IP address, time, page requested, browser type) is processed in server log files in order to provide the website securely.
Legal basis: Art. 6(1)(f) GDPR. Retention period: 5 years.
3. Contact form and appointment requests
Details from the contact form (name, company, email, optional phone, service of interest, message and, if applicable, preferred appointment) are processed to handle your enquiry.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(a) GDPR (consent). STRATO GmbH, Berlin is used for delivery. Your details are deleted once your enquiry has been fully dealt with; if a contract is concluded, the statutory retention periods apply.
4. Online appointment booking
For online booking we link to Calendly. Data is only transferred to the provider once you open the link; the provider's privacy policy applies. Calendly LLC is based in the USA; the transfer is based on the safeguards provided by the provider (EU standard contractual clauses or the EU-US Data Privacy Framework). Legal basis: Art. 6(1)(b) GDPR.
5. Consent management and local storage
Your privacy choice is stored in your browser's local storage (key “fcf-consent”). No data is transferred to us in the process. See the cookie settings for details.
6. Map service
The map on the contact page (OpenStreetMap) is only loaded after you click or consent. Your IP address is then transferred to the OpenStreetMap Foundation. Legal basis: Art. 6(1)(a) GDPR.
7. Weather display and security news
Weather data (Open-Meteo) and security news (RSS feeds) are retrieved and cached by our server. Your browser does not connect to these services and no visitor data is transmitted.
8. Fonts
Fonts are served locally from our server. There is no connection to Google servers.
9. Statistics and marketing
No statistics or marketing services are currently used.
10. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR). You may withdraw any consent given at any time with effect for the future.
You may lodge a complaint with a supervisory authority; in Spain this is the Agencia Española de Protección de Datos (AEPD).